How should I prepare for a residential photoshoot?

To complete the photoshoot as efficiently as possible, please complete the following before our photographer arrives:

• Turn on all lights (Under-cabinet, above sink, shower, lamps, etc.)

• Open all of the blinds/curtains

• Put your pets in a kennel in the garage or closet

• Try to remove misc. items from counters

• Straighten up dining room chairs and barstools

Can we shoot if it is raining, cloudy or snowing?

Yes, we can still produce excellent exterior and interior photography if it is raining, cloudy or snowing. However, we will have to postpone any drone aerials at that time. If precipitation is too heavy for exterior photography, we will contact you to reschedule a time to do exteriors.

What are our cancellation or rescheduling policies?

If you need to cancel, please email Colten at colten@eternal-visuals.com or call at 402.394.7300. You will not receive a late cancel fee if you cancel before 7am on the day of the shoot.

Can pets be present at the time of the shoot?

For the safety of your pets and our photographers, please remove pets from the property or securely place them in their kennels inside of a garage or closet that you do not want us to photograph.

Can the photographer help me decorate and stage?

Properties should be ready for photos at the time of the photographers arrival. Our team is not trained in real estate staging however we can provide you with a recommendation for a great staging company in your area.

How many photos should I order?

We recommend a minimum of 1 photo per 100 finished square ft.
An affordable and convenient way to insure your clients are satisfied with their photography session is to order extra photos so that you both have options to choose from for your marketing needs. While we are able to sell you additional photos from your shoot for $5 per a photo, you’ll get the best and more affordable results by ordering a larger package size at the time of the shoot as this allows the photographer more time on site to choose additional angles and features.

Can you Photoshop?

We carefully observe the MLS rules and the code of ethics when determining what can be photoshopped. If a property is being photographed for MLS purposes, we can not alter any physical features of the property, meaning we can not take stains out of carpets or driveways, patch fences or walls, add fires in fireplaces or take out light and power poles. We also can not add green grass or remove unsightly bushes and branches. Even if the homeowner is planning to fix a paint patch, we can not modify the photo to show that.

Can I schedule other contractors during the shoot?

Unfortunately we cannot work with other contractors on site. There is a risk of damage to our gear from various cleaning supplies or construction materials in the air. Others at the property during the time of the shoot increase the risk of “photobombing” in a shot. While we try our best to avoid catching any individuals in our frame or in a reflection, it is best that contractors are not onsite at the time of the shoot or are out of the area we are photographing. Please note that any yard work or landscaping could be captured through the windows by our photography team so it’s best to have the yard photo ready in advance.

Where should the homeowner be during the shoot?

It is best if those on site remain in a different area of the property or stay behind the camera person so as to not “photobomb” a shot or have their reflection caught in an appliance or mirror. We are not responsible for occupants, contractors and pets who are accidently captured in frame and additional editing costs may apply for removing them from the frame or surface reflections.

Where should the homeowner be during the shoot?

Monday thru Friday we aim to turn photos around within 24 hours from the end of the shoot. Video Tours, Upgraded Slideshows and flyers are delivered within approximately 48 hours.

What is your turnaround time? Can you do same day?

Monday thru Friday we aim to turn photos around within 24 hours from the end of the shoot. Drone Videos and Interior Videos are delivered within approximately 48 hours.

Photos shot on Saturday will be delivered on the following Monday. In the event of a holiday, items will be delivered the following business day. At times we can offer same day turn around for an additional cost however that depends on how busy our photographer and editors are going to be on that day. This is a special request that should be requested at time of order. If it is available for your appointment we can offer you a quote.

Can I divide my package among a duplex, fourplex or apartment building?

Each individual listing will need it’s own package. If the property is being sold as separate units, each unit will need its’ own package to be ordered and will receive separate downloads and slideshows. If the property is being sold as one unit, then a minimum of 35 photos must be ordered for each duplex. Fourplexes and Multiplexes will need a custom quote from our team.